Delivery
The TridentGLOBAL system provides us with a snapshot which allows us to report, analyse and action any issues faster.
Kaye Oliver – Export Officer, Taylors Wine
The software and support is first rate “
Frank Boulton – Uranium Logistics Manger, BHP Billiton Olympic Dam SA
Your blueprint for a smooth transition to TridentGLOBAL
TridentGLOBAL adopts a phased approach to implementation of your software.
Implementation involves the delivery of all requirements identified in the Scope of Works and Interface Specifications. The implementation includes: the deployment and configuration of the software; registrations that were completed as part of the pre-Implementation process; as well as any additional services.
Working to a designated time table, we will ensure that you are made aware of both the project deliverables and the activities that each party must perform at each stage of the project.
Ensuring that your company maximises its investment in TridentGLOBAL.
TridentGLOBAL will ensure that your company maximises its investment in our solution and realises all the benefits that our software can provide by ensuring that your team knows how to use the solution to its full potential.
Training is delivered according to the TridentGLOBAL Training Framework which ensures that the training is relevant to your company’s day-to-day operational requirements.
The TridentGLOBAL Training Framework is designed to cater for the identified export processes. Training is grouped by:
- System Administrators
- Export Managers (if applicable)
- Documentation Managers
We provide a variety of training and support options to accommodate your specific needs. These are supported by a range of complementary educational materials, such as User Training Manuals, Training Notes and Presentations.
Training can be delivered to user groups via on-site workshops or via Go-to-Meeting webinars. Furthermore, TridentGLOBAL can provide ‘Train the Trainer’ sessions to individuals who will then take responsibility for delivering training to larger groups of users.
Ultimately, we ensure that your team understand how to use TridentGLOBAL efficiently and effectively.
Services
