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Announcement - New Customer Support Ticketing System
essDOCS Australia is currently transitioning to a new Customer Support ticketing system.

The new system will provide better support management for our clients with regard to any questions, problems and tasks.

As we transition to our new system, the previous ticketing system and its customer care portal page will not be available for use by our clients.

We request that all our clients contact the support team directly by sending an email to or

We apologise for any inconvenience caused in the short term.

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